Retail Store Supervisor — Lead Customer Experience

VFCorporation; Dawsonville (GA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Annual incentive plan

Sales incentive

Commission potential

Medical plan rates

Job summary

The North Face is seeking a Supervisor to support the store leadership team, coach associates, and deliver best-in-class customer service. You will oversee opening/closing, merchandising, stock flow, and loss prevention while partnering with the Store Manager to maximize profitability and foster an inclusive work environment.

requirements include 1+ years in retail leadership and a High School Diploma or equivalent.

Qualifications

• 1+ years of retail or store leadership experience.
• Strong verbal and written communication skills.
• Ability to coach and develop diverse teams.
• Proven ability to drive results through store teams.

Responsibilities

• Support the store’s leadership team and drive a best-in-class customer experience.
• Lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.

Job description

The North Face is seeking a Supervisor to support the store leadership team, coach associates, and deliver best-in-class customer service. You will oversee opening/closing, merchandising, stock flow, and loss prevention while partnering with the Store Manager to maximize profitability and foster an inclusive work environment.

requirements include 1+ years in retail leadership and a High School Diploma or equivalent.