Retail Store Supervisor — Growth & Customer Experience

Abercrombie & Fitch Spain, SL; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Employee assistance program

Parental and adoption leave

401(k) with company match

Training and development

Career advancement opportunities

Global team environment

Job summary

Abercrombie & Fitch Co. is seeking a Store Supervisor in Dallas to lead daily operations and drive exceptional customer service. The role covers opening/closing routines, staff supervision, scheduling, payroll, and product knowledge to boost sales in a fast-paced environment.

You will train and develop non-management staff, manage visual merchandising, analyze reports, and ensure inventory control while representing the brand and company culture.

Qualifications

• Bachelor's degree or 1 year supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.

Skills

Customer focus

Communication

Interpersonal skills

Team leadership

Coaching

Initiative

Multitasking

Detail orientation

Proactive thinking

Education

Bachelor's degree

1 year supervisory experience

Job description

Abercrombie & Fitch Co. is seeking a Store Supervisor in Dallas to lead daily operations and drive exceptional customer service. The role covers opening/closing routines, staff supervision, scheduling, payroll, and product knowledge to boost sales in a fast-paced environment.

You will train and develop non-management staff, manage visual merchandising, analyze reports, and ensure inventory control while representing the brand and company culture.