Retail Store Supervisor: Drive Sales & Team Excellence

PUMA North America, Inc.; Rehoboth Beach (DE); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. is seeking a Store Associate to deliver exceptional customer service in a PUMA retail environment. You will drive sales and KPI performance while maintaining store standards and merchandise control.

The role requires 1–2 years in retail customer service, strong teamwork, and good communication skills. Expect to work non-traditional hours, including weekends and holidays, with base pay 18–21 USD hourly plus bonus and benefits.

Qualifications

• 1–2 years of experience in a customer service-oriented retail environment.
• Ability to reason through complex issues.
• Strong team player with excellent communication.

Responsibilities

• Provide high standards of customer experience in-store.
• Achieve or exceed sales and KPI targets through planning and service.
• Manage payroll to maintain profitability while delivering service.
• Communicate merchandise opportunities to store leadership.
• Handle inbound and outbound merchandise processing.
• Comply with all policies, core competencies, and accountabilities.
• Maintain a safe, healthy, compliant store environment.
• Work non-traditional hours including weekends/evenings/holidays.

Skills

Customer service

Team player

Communication skills

MS Office basics

Retail software

Tools

Retail software

Job description

PUMA North America, Inc. is seeking a Store Associate to deliver exceptional customer service in a PUMA retail environment. You will drive sales and KPI performance while maintaining store standards and merchandise control.

The role requires 1–2 years in retail customer service, strong teamwork, and good communication skills. Expect to work non-traditional hours, including weekends and holidays, with base pay 18–21 USD hourly plus bonus and benefits.