Retail Store Ops Transformation Partner
Tata Consultancy Services Limited
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Benefits offered by this job
Job summary
Tata Consultancy Services in Chicago seeks an experienced Retail Store Operations leader to drive transformation across North America’s store networks, improving labor productivity, store execution, and customer experience. You will design operating models, lead large-scale programs, and enable AI-driven store operations, with 15+ years in retail and strong senior-client leadership.
Travel as required to deliver measurable outcomes.
Qualifications
- Minimum 15 years in retail with store operations leadership and transformation experience.
- Proven ability to redesign operating models and improve frontline execution.
- Experience with omnichannel fulfillment and store technology is essential.
- Strong strategic and client relationship skills are required.
Responsibilities
- Lead store operations strategy for North America and drive revenue growth.
- Oversee transformation programs, operating model redesigns, and KPI-driven outcomes.
- Collaborate with global leadership to ensure delivery quality and consistency.
- Build senior-level client relationships and shape consulting propositions.
Skills
Education
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Job description
Tata Consultancy Services in Chicago seeks an experienced Retail Store Operations leader to drive transformation across North America’s store networks, improving labor productivity, store execution, and customer experience. You will design operating models, lead large-scale programs, and enable AI-driven store operations, with 15+ years in retail and strong senior-client leadership.
Travel as required to deliver measurable outcomes.
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