Retail Store Ops & Customer Experience Lead

Family Dollar; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Pittsburgh seeks an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day activities, help customers, organize merchandise, and perform opening/closing tasks while upholding company policies.

The role emphasizes supervising and training Store Associates, maintaining a clean, safe, and friendly store environment, and ensuring assets and cash handling adhere to procedures.

Qualifications

• High school diploma or equivalent required/preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and perform physical duties as needed.
• Strong communication, interpersonal and written skills required.
• Ability to work in a high-energy, team environment with customer focus.
• Excellent customer service, organizational and problem-solving skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and maintain promotional displays.

Skills

High school diploma

Store management experience

Physical fitness (lift up to 55 lbs)

Communication skills

Teamwork

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Pittsburgh seeks an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day activities, help customers, organize merchandise, and perform opening/closing tasks while upholding company policies.

The role emphasizes supervising and training Store Associates, maintaining a clean, safe, and friendly store environment, and ensuring assets and cash handling adhere to procedures.