Retail Store Operations Leader

Ross Stores, Inc.; Smyrna (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Ross Stores, Inc. in Smyrna, GA seeks an Assistant Store Manager to oversee daily operations, supervise staff, and push Company best practices across departments.

The role requires leading by example, maintaining high customer service standards, and ensuring payroll and scheduling accuracy while complying with regulations. Evening and weekend availability is expected. Join a retail team focused on efficiency and exceptional service.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritizethose tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Assists in recruiting, hiring, training and developing non-exempt Associates.
• Ensures compliance of Ross personnel policies and procedures.
• Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
• Assists in the management of and continuous monitoring of actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Ensures all Associates understand and can execute emergency operating procedures.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Assists in the facilitation of monthly safety meetings.

Skills

Store management experience

Leadership

Communication

English fluency

Evenings & weekends

Math skills

Job description

Ross Stores, Inc. in Smyrna, GA seeks an Assistant Store Manager to oversee daily operations, supervise staff, and push Company best practices across departments.

The role requires leading by example, maintaining high customer service standards, and ensuring payroll and scheduling accuracy while complying with regulations. Evening and weekend availability is expected. Join a retail team focused on efficiency and exceptional service.