Store Operations Leader & People Coach

Ross Stores, Inc.; Alpharetta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Ross Stores, Inc. in Alpharetta (GA) is seeking an Assistant Manager to oversee daily store operations, lead the team, and ensure execution of company standards. You will learn all store functions and step in for the Store Manager as needed to maintain performance and customer service excellence.

The role requires supervision, scheduling, and adherence to safety and policy guidelines, with a focus on teamwork, training, and results in a fast-paced retail environment.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritizethose tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store management

Leadership

Communication

Customer service

Job description

Ross Stores, Inc. in Alpharetta (GA) is seeking an Assistant Manager to oversee daily store operations, lead the team, and ensure execution of company standards. You will learn all store functions and step in for the Store Manager as needed to maintain performance and customer service excellence.

The role requires supervision, scheduling, and adherence to safety and policy guidelines, with a focus on teamwork, training, and results in a fast-paced retail environment.