Retail Store Operations Lead - Impact & Growth

Goodwill-SAN-Antonio; San Antonio (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Goodwill San Antonio is seeking an Assistant Manager to co-lead retail store teams and manage donation operations, delivering excellent customer service while safeguarding assets.

You will supervise staff, develop scheduling, and align store performance with revenue and efficiency goals. A 3+ year background in retail or production and strong Microsoft Office skills are required; degree in management is a plus. This is a full-time, on-site role at our San Antonio location.

Qualifications

• Minimum 3 years’ experience supervising production and/or retail operations.
• Experience in non-profits and human services is a strong plus.
• Intermediate Microsoft Office skills in Word, Excel and Outlook.
• Must be able to lift up to 40 pounds and meet the physical requirements.

Responsibilities

• Lead and develop store teams to meet goals.
• Ensure safety, ethics, and quality in store and donation operations.
• Achieve or exceed budgeted revenue and net income.
• Coordinate with HR to administer rewards, promotions, transfers or discipline.
• Respond quickly to emergencies during and after store hours.

Skills

Leadership

Staff development

Scheduling

Communication

Education

Bachelor's degree in management or related field

High School diploma

Some college strongly preferred

Tools

Microsoft Office

Job description

Goodwill San Antonio is seeking an Assistant Manager to co-lead retail store teams and manage donation operations, delivering excellent customer service while safeguarding assets.

You will supervise staff, develop scheduling, and align store performance with revenue and efficiency goals. A 3+ year background in retail or production and strong Microsoft Office skills are required; degree in management is a plus. This is a full-time, on-site role at our San Antonio location.