Retail Store Operations Lead - Customer Experience & Sales

Hibbett, Inc.; Macon (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear Milledgeville is seeking an Assistant Manager to support the Store Manager in daily operations and customer service. This role is hourly and non-exempt, focusing on selling, stocking, merchandising, and supervising staff to meet store goals.

The position requires 1–3 years of retail experience, strong interpersonal skills, and the ability to lead in the Store Manager's absence. You will help drive profitability and uphold company policies.

Qualifications

• Retail experience preferred in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team-player with initiative and attention to detail.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibilities in the Store Manager's absence.
• Assist in recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers.
• Maintain inventory awareness and contribute to profitability.
• Direct staff to meet department responsibilities and standards.
• Ensure extraordinary customer service and promote merchandise.

Skills

Customer service

Interpersonal skills

Communication skills

Team player

Fast-paced environment

Job description

Hibbett I City Gear Milledgeville is seeking an Assistant Manager to support the Store Manager in daily operations and customer service. This role is hourly and non-exempt, focusing on selling, stocking, merchandising, and supervising staff to meet store goals.

The position requires 1–3 years of retail experience, strong interpersonal skills, and the ability to lead in the Store Manager's absence. You will help drive profitability and uphold company policies.