Store Operations Lead: Customer Experience

R301US Hibbett Retail, Inc.; LaGrange (GA); On-site; USD 26,000 - 29,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager in LaGrange, GA to support store operations and leadership. You will assist the Store Manager in selling, restocking, merchandising, and scheduling, and may assume store responsibilities in the manager's absence.

The role emphasizes outstanding customer service, product knowledge across departments, and supervision of staff to meet sales goals while upholding company policies.

Qualifications

• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lead a team and meet goals.
• Self-starter with initiative.
• Strong attention to detail and multitasking ability.
• Team-player who promotes customer service and merchandising.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Act in store manager's absence and assume store responsibilities.
• Participate in recruiting, training, and evaluating staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales trends, and expenses to aid profitability.
• Direct staff to ensure department standards are met and operations run smoothly.

Skills

Customer service

Interpersonal skills

Team leadership

Self-starter

Attention to detail

Team player

Fast-paced work

Job description

Hibbett I City Gear is seeking an Assistant Manager in LaGrange, GA to support store operations and leadership. You will assist the Store Manager in selling, restocking, merchandising, and scheduling, and may assume store responsibilities in the manager's absence.

The role emphasizes outstanding customer service, product knowledge across departments, and supervision of staff to meet sales goals while upholding company policies.