Retail Store Manager - Solano Beach | Flexible Hours

Kaplan International; Solana Beach (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits (

Generous retirement program — 401(k)

Parental leave and return program

Flexible Time Off and paid holidays

Framebridge employee Free Frame codes

Short-term disability and Life/AD&D 보험

Employee Assistance Program (EAP)

Ongoing learning and development机会

Commuter benefits

Pet insurance

Job summary

Framebridge is seeking a Store Manager to lead our Solano Beach retail team and deliver an exceptional customer experience. You will recruit, train, and coach staff, manage store operations, and collaborate with the manufacturing facility to ensure smooth omni-channel activities.

You are a strong leader with a customer-service mindset, able to drive sales, coach a team, and adapt to a creative retail environment while meeting business goals.

Qualifications

• Demonstrated leadership ability with a minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality setting.
• Experience managing in a customer service, retail, or hospitality role.
• Strong analytical and problem-solving skills with a track record of delivering positive business results.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing or relevant fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Recruit, interview, hire, onboard, and train great retail team members.
• Develop, execute, and continuously improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Work closely with the manufacturing facility to ensure seamless omni-channel operations.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Coordinate in-store events with the Framebridge marketing team.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.

Skills

Store management

Customer service

Leadership

Communication

Interpersonal skills

Problem-solving

Time management

Education

Degree in art/design/marketing or relevant fields

Job description

Framebridge is seeking a Store Manager to lead our Solano Beach retail team and deliver an exceptional customer experience. You will recruit, train, and coach staff, manage store operations, and collaborate with the manufacturing facility to ensure smooth omni-channel activities.

You are a strong leader with a customer-service mindset, able to drive sales, coach a team, and adapt to a creative retail environment while meeting business goals.