Retail Store Manager: Lead Teams & Elevate Experience

AT&T; Anaheim (CA); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee discounts

Job summary

AT&T in Anaheim Hills seeks a Store Manager-2 to lead daily store operations, coach a sales team, and sustain service excellence in a fast-paced retail environment. You’ll partner with the store manager to implement merchandising, coordinate product launches, meet sales objectives, and deliver an extraordinary customer experience.

The role includes outreach, promotions, and developing leadership skills through our paid training.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations and drive sales and service quality.
• Assist with merchandising, product launches, and in-store promotions.
• Lead and coach a team of retail sales consultants to meet goals.
• Develop scheduling, training, and performance feedback.
• Engage with customers to deliver exceptional service and resolve issues.
• Collaborate with store leadership on initiatives beyond the store.

Skills

Communication

Leadership

Sales experience

Management experience

Planning

Analytical skills

Problem solving

Wireless terminology

Stakeholder collaboration

Job description

AT&T in Anaheim Hills seeks a Store Manager-2 to lead daily store operations, coach a sales team, and sustain service excellence in a fast-paced retail environment. You’ll partner with the store manager to implement merchandising, coordinate product launches, meet sales objectives, and deliver an extraordinary customer experience.

The role includes outreach, promotions, and developing leadership skills through our paid training.