Retail Store Manager — Lead Team, Elevate Experience

AT&T; Santa Ana (CA); On-site; USD 62,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Extensive wellness programs

Employee discounts on mobility plans,

Job summary

AT&T is seeking a Store Manager-2 Regular to lead a retail team in Anaheim Hills, CA. You will partner with the store manager to oversee daily operations, merchandising, and product launches while driving sales objectives.

You will coach a team of sales consultants, coordinate outreach events, and participate in training to ensure customers receive best-in-class service. A clear path to leadership accompanies a strong salary and comprehensive benefits.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls

Responsibilities

• Oversee daily operation of the retail store, partner with the store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Provide an extraordinary customer experience for products and services.
• Coach and develop a team of retail sales consultants to meet goals.
• Engage in outreach and promotional activities, including off-site events.

Skills

Leadership

Communication

Sales experience

Customer experience

Management experience

Planning

Analytical skills

Wireless terminology

Stakeholder collaboration

Job description

AT&T is seeking a Store Manager-2 Regular to lead a retail team in Anaheim Hills, CA. You will partner with the store manager to oversee daily operations, merchandising, and product launches while driving sales objectives.

You will coach a team of sales consultants, coordinate outreach events, and participate in training to ensure customers receive best-in-class service. A clear path to leadership accompanies a strong salary and comprehensive benefits.