Retail Store Leader — Telecom & Customer Experience

AT&T; Garden Grove (CA); On-site; USD 53,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Paid Holidays

Parental Leave

Caregiver Leave

Adoption Reimbursement

Disability benefits

Life insurance

Employee discounts

Job summary

AT&T in Garden Grove seeks an Assistant Retail Store Manager to help oversee daily store operations and drive sales while delivering exceptional customer experiences. You will partner with a store manager on merchandising, product launches, and initiatives to meet company objectives.

The role emphasizes leadership, team development, and collaboration with stakeholders to execute in-store and promotional activities. Competitive salary and comprehensive benefits are provided.

Qualifications

• 3+ years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Strong planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations with a store manager.
• Assist merchandising and product launches.
• Help meet and exceed sales objectives and provide best-in-class service.
• Coach and develop a team of retail sales consultants to achieve goals.
• Lead outreach and promotional activities, including off-site events.

Skills

Store leadership

Customer experience

Communication

Team coaching

Problem solving

Job description

AT&T in Garden Grove seeks an Assistant Retail Store Manager to help oversee daily store operations and drive sales while delivering exceptional customer experiences. You will partner with a store manager on merchandising, product launches, and initiatives to meet company objectives.

The role emphasizes leadership, team development, and collaboration with stakeholders to execute in-store and promotional activities. Competitive salary and comprehensive benefits are provided.