Retail Store Manager — Lead Teams & Drive Impact

Goodwill of Central and Northern Arizona; Butte (MT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Total Rewards package

Medical plans

Dental plans

Vision plan

401K plans

Life Insurance

Employee Assistance Program (EAP)

Paid Time Off

Job summary

Goodwill of Central and Northern Arizona seeks a Store Manager to oversee the Mesa sales floor, drive daily operations, and achieve set sales goals. You will lead a team of Retail Sales Associates, mentor staff, ensure excellent customer service, and maintain brand standards across our stores.

The role requires at least 1 year in retail management and strong customer service skills, with proficiency in Microsoft Office.

Qualifications

• 1 year retail management experience preferred.
• 1 year customer service experience required.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Oversee daily operations of the sales floor to meet profit and sales goals.
• Lead, mentor, and develop Retail Sales Associates to maintain high performance.
• Ensure store cleanliness, standards, and brand alignment across locations.
• De-escalate customer situations and coordinate with upper management as needed.
• Manage staffing, coaching, and performance reviews for team members.

Skills

Retail management

Customer service

English proficiency

Background check

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona seeks a Store Manager to oversee the Mesa sales floor, drive daily operations, and achieve set sales goals. You will lead a team of Retail Sales Associates, mentor staff, ensure excellent customer service, and maintain brand standards across our stores.

The role requires at least 1 year in retail management and strong customer service skills, with proficiency in Microsoft Office.