Retail Store Leader: Elevate Customer Experience & Sales

AT&T; San Leandro (CA); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Additional sick leave beyond whatstate

Adoption Reimbursement

Disability Benefits (short term and长)

Life and Accidental Death Insurance

Supplemental benefit programs: 1 0 1 1

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on AT

AT&T internet (and fiber where avail)

Job summary

AT&T in San Leandro, CA is seeking a Store Manager to lead daily store operations, mentor a team of retail sales consultants and ensure customers experience best-in-class service and solutions.

You’ll oversee merchandising, product launches and promotions, meet and exceed sales objectives, and conduct outreach events. You’ll coach staff, optimize schedules and collaborate with key stakeholders to drive store performance and customer satisfaction.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning and analytical abilities.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations and lead a team of retail sales consultants.
• Manage merchandising and product launches, meeting and exceeding sales objectives.
• Conduct outreach and promotional activities, including off-site events.
• Provide best-in-class service to customers and drive satisfaction.
• Coach staff to meet sales and service goals and optimize scheduling.
• Collaborate with key stakeholders on initiatives beyond store walls.

Skills

Leadership

Communication

Sales experience

Customer service

Management experience

Planning

Analytical skills

Problem solving

Wireless terminology

Stakeholder collaboration

Job description

AT&T in San Leandro, CA is seeking a Store Manager to lead daily store operations, mentor a team of retail sales consultants and ensure customers experience best-in-class service and solutions.

You’ll oversee merchandising, product launches and promotions, meet and exceed sales objectives, and conduct outreach events. You’ll coach staff, optimize schedules and collaborate with key stakeholders to drive store performance and customer satisfaction.