Store Manager: Lead Retail Growth & Team

Heart-of-Texas-Goodwill-Industries; Killeen (TX); On-site; USD 46,000 - 65,000; Full time

Job summary

The Heart of Texas Goodwill Industries in Killeen, TX is seeking a Retail Store Manager to lead daily store operations, guide staff to reach quotas, coach performance, and ensure high standards in customer service, merchandising, and store presentation.

The role requires retail management experience, staff leadership, and the ability to manage budgets, inventories, and loss prevention while supporting Goodwill's mission to fund community programs.

Qualifications

• High school diploma or equivalent required.
• Proven retail management experience with staff leadership.
• Ability to manage budgets, inventory, and loss prevention.
• Strong communication and customer service skills.

Responsibilities

• Oversee staffing to budgeted levels and optimize schedules.
• Recruit, hire, onboard, and train employees; conduct reviews.
• Drive sales through coaching and achieving quotas.
• Maintain store presentation, merchandising, and inventory levels.
• Prepare accurate reports and maintain cash controls.

Skills

Staff Leadership

Budget Management

Customer Service

Merchandising

Education

High school diploma or equivalent

Job description

The Heart of Texas Goodwill Industries in Killeen, TX is seeking a Retail Store Manager to lead daily store operations, guide staff to reach quotas, coach performance, and ensure high standards in customer service, merchandising, and store presentation.

The role requires retail management experience, staff leadership, and the ability to manage budgets, inventories, and loss prevention while supporting Goodwill's mission to fund community programs.