Mission-Driven Store Manager - Lead & Grow a Community

Abilene Goodwill Industries; Brady (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Goodwill West Texas Brady Store is seeking a Store Manager to oversee daily operations, drive team performance, enhance donor and customer experiences, and ensure compliance with store policies. You will manage merchandising, production flow, and financial performance while upholding our mission and core values.

The role requires leadership, strong communication, and a track record in retail management. A flexible schedule and regional collaboration are expected, with opportunities to develop

Qualifications

• High School or GED required.
• Customer Service experience required.
• 1 year retail sales or management experience required.
• CPR/First Aid certifiable (training provided if not already certified)
• Valid Texas Driver’s License and good driving record required

Responsibilities

• Hire, train, supervise and motivate a team of 10 to 50 employees, depending on store size
• Provide coaching, direction and performance feedback in alignment with company standards
• Ensure employee evaluations and competency reviews are completed accurately and timely
• Support Mission Services by working effectively with program participants and employees with barriers to employment
• Adhere to and promote Goodwill’s performance standards and Core Values. Foster a positive team environment
• Maintain high standards at the donation door, ensuring donors are acknowledged, thanked and offered a receipt
• Receive, monitor and replenish stock as needed
• Foster a friendly, helpful, mission‑aligned store culture
• Oversee production flow from donations & new goods through processing, merchandising & sales
• Maintain store appearance, housekeeping and merchandising standards
• Create and approve schedules and timecards, ensure adequate coverage for all store areas
• Provide accurate reports and required documentation in a timely manner
• Ensure safety, compliance & adherence to all company policies, procedures, laws & regulations
• Achieve and exceed goals in sales, production, round‑up and other KPIs
• Follow budgetary guidelines and identify opportunities for process improvements
• Ensure accurate cash handling, balanced drawers and timely deposits
• Maintain knowledge of pricing, products and inventory expectations
• Make appropriate decisions in a variety of situations including but not limited to altercations, medical emergencies, theft, power failure, inclement weather, etc.
• Support stores with short‑time help as needed with occasional overnight travel
• Communicate with and utilize resources provided by Regional Manager, Vice President and Corporate staff
• Communicate appropriately and positively with co‑workers and others.
• Perform other duties and responsibilities as assigned by supervisor.

Skills

Leadership

Customer Service

Cash Handling

Cash Register & POS

Timekeeping & Reporting

Inventory Management

Education

High School or GED

CPR/First Aid certifiable

Valid Texas Driver’s License

Tools

POS System

Timekeeping System

Outlook

Job description

Goodwill West Texas Brady Store is seeking a Store Manager to oversee daily operations, drive team performance, enhance donor and customer experiences, and ensure compliance with store policies. You will manage merchandising, production flow, and financial performance while upholding our mission and core values.

The role requires leadership, strong communication, and a track record in retail management. A flexible schedule and regional collaboration are expected, with opportunities to develop