Retail Store Leader: Drive Sales & Team Success

Heart Of Texas Goodwill Industries; Killeen (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Heart of Texas Goodwill Industries in Killeen, TX is seeking a Store Manager to oversee daily retail operations and drive sales while coaching staff toward quota attainment. This role supports the nonprofit mission by generating revenue to fund community programs and initiatives.

The Manager will supervise hiring, onboarding, training, and performance evaluations, ensure proper store presentation, inventory levels, and financial controls, and maintain exceptional customer service across shifts.

Qualifications

• High school diploma or equivalent required.
• Proven experience in retail management and store operations.
• Ability to lead staff, manage budgets, and achieve sales goals.

Responsibilities

• Direct daily store operations to meet revenue goals.
• Lead staffing, scheduling, training, and performance reviews.
• Maintain store presentation, inventory, and loss prevention.
• Ensure excellent customer service and community engagement.

Skills

Leadership

Staff Development

Budgeting

Customer Service

Retail Operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

Heart of Texas Goodwill Industries in Killeen, TX is seeking a Store Manager to oversee daily retail operations and drive sales while coaching staff toward quota attainment. This role supports the nonprofit mission by generating revenue to fund community programs and initiatives.

The Manager will supervise hiring, onboarding, training, and performance evaluations, ensure proper store presentation, inventory levels, and financial controls, and maintain exceptional customer service across shifts.