Assistant Store Manager: Lead Retail Ops & Team Growth

Heart Of Texas Goodwill Industries; Bryan (TX); On-site; USD 60,174,000 - 65,904,000; Full time

Job summary

Heart of Texas Goodwill Industries is seeking an Assistant Store Manager in Bryan, TX to partner with the Store Manager in directing daily operations of the retail store. You will coach staff to meet performance goals and ensure excellent customer service aligned with HOT Goodwill’s mission.

In the Store Manager’s absence you will assume full responsibility on site, manage staffing and scheduling, handle cash controls and inventory, and maintain store presentation and compliance with company

Qualifications

• High school diploma or equivalent.
• Experience in retail including supervisory responsibilities.
• Experience working with people of diverse backgrounds.
• Demonstrated ability to manage daily store operations including inventory, merchandising, and staffing.
• Experience coaching and supporting team members to achieve performance goals.
• Familiarity with loss prevention, safety procedures, and adherence to company policies.
• Strong problem-solving and customer service skills.
• Ability to support administrative tasks, scheduling, and achievement of store performance objectives.

Responsibilities

• Maintains adequate volume of merchandise on the sales floor; ensures production and rotation volume is sufficient to meet or exceed revenue goals.
• Manages workflow and facility layout to ensure appropriate stock levels and efficient operations.
• Maintains store presentation standards including organization, merchandising, cleanliness, stock rotations, proper inventory levels, and signage.
• Operates the facility within budgeted expense levels; monitors and controls expenses relative to revenue.
• Safeguards company equipment and property, including donated goods. Reports any incident of damage, misuse, theft, fraud, waste, or unauthorized possession of company property.

Skills

Team leadership

Customer service

Communication

Problem solving

Time management

Cash handling

Retail supervision

Education

High school diploma

Tools

POS system

Job description

Heart of Texas Goodwill Industries is seeking an Assistant Store Manager in Bryan, TX to partner with the Store Manager in directing daily operations of the retail store. You will coach staff to meet performance goals and ensure excellent customer service aligned with HOT Goodwill’s mission.

In the Store Manager’s absence you will assume full responsibility on site, manage staffing and scheduling, handle cash controls and inventory, and maintain store presentation and compliance with company