Retail Store Manager: Lead Sales & Customer Experience

Music & Arts; Allen (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

Music & Arts is seeking a Retail Store Manager to lead daily sales and operations while delivering exceptional customer service. You will coach the sales team, manage payroll, recruit and train staff, and ensure product displays and inventory are optimized across accounts.

The role emphasizes promoting the Music & Arts lesson program, supporting teachers, and maintaining strong customer relationships. Previous retail leadership and 2+ years of relevant experience are preferred.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• 3-5 years retail experience (preferred).

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all products in the store are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring and training of store employees.
• Execute operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to each and every customer.
• Additional duties as assigned.

Skills

Sales coaching

Customer service

Team leadership

Retail operations

Education

High School Diploma or Equivalent

Job description

Music & Arts is seeking a Retail Store Manager to lead daily sales and operations while delivering exceptional customer service. You will coach the sales team, manage payroll, recruit and train staff, and ensure product displays and inventory are optimized across accounts.

The role emphasizes promoting the Music & Arts lesson program, supporting teachers, and maintaining strong customer relationships. Previous retail leadership and 2+ years of relevant experience are preferred.