Retail Store Manager: Lead Sales & Customer Experience

Spectrum; Overland Park (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

Spectrum is seeking a Retail Store Manager in Overland Park, KS to lead a dynamic retail team and deliver outstanding customer service. You’ll drive sales performance, coach staff, and ensure store standards and brand integrity across daily operations.

The role emphasizes leadership, strategic planning, and hands-on management to grow customer relationships and store profitability in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Fluent reading/writing/speaking English.
• Ability to build partnerships across the organization and influence.
• Experience in destination-style retail environment.
• Proven track record leading others and driving sales culture.
• Comfort with technology including mobile devices and video platforms.
• Proficient with computer software and general tech.
• Ability to prioritize, organize, and manage multiple tasks.

Responsibilities

• Lead and inspire the store team to exceed sales targets and operational goals.
• Resolve escalations and build strong customer relationships.
• Uphold Spectrum brand standards and deliver exceptional service.
• Assess and improve sales behaviors and product knowledge.
• Identify issues and develop strategies for store performance.
• Provide training and coaching to maintain high performance.

Skills

English proficiency

Leadership

Retail leadership

Technology comfort

Interpersonal skills

Multitasking

Decision making

Presentation skills

Education

Bachelor’s degree or equivalent

Job description

Spectrum is seeking a Retail Store Manager in Overland Park, KS to lead a dynamic retail team and deliver outstanding customer service. You’ll drive sales performance, coach staff, and ensure store standards and brand integrity across daily operations.

The role emphasizes leadership, strategic planning, and hands-on management to grow customer relationships and store profitability in a fast-paced environment.