Retail Store Manager — Lead Sales & Customer Experience

Spectrum; Elyria (OH); On-site; USD 57,000 - 95,000; Full time

Job summary

Spectrum is seeking a Retail Store Manager in the United States to lead a retail team, drive sales, and deliver exceptional customer service. You’ll guide, motivate and develop staff to achieve store goals and build lasting customer relationships.

The role emphasizes coaching, operations, and adherence to Spectrum brand standards while optimizing performance across the store. A Bachelor’s degree or equivalent experience is required.

Qualifications

• Must be able to read, write, speak, and understand English.
• Experience leading a retail sales team.
• Ability to manage schedules, performance and coaching.

Responsibilities

• Lead and motivate the retail team to exceed sales targets.
• Develop customer relationships and resolve escalations.
• Uphold brand standards and store appearance.
• Coach staff through daily activities and training.
• Oversee inventory, pricing, promotions, and losses.

Skills

Leadership

Customer service

Sales management

Communication

Team building

English proficiency

Technology literacy

Education

Bachelor’s degree or equivalent

Job description

Spectrum is seeking a Retail Store Manager in the United States to lead a retail team, drive sales, and deliver exceptional customer service. You’ll guide, motivate and develop staff to achieve store goals and build lasting customer relationships.

The role emphasizes coaching, operations, and adherence to Spectrum brand standards while optimizing performance across the store. A Bachelor’s degree or equivalent experience is required.