Retail Store Manager - Lead, Coach & Grow Team

Charter Communications; California; On-site; USD 69,000 - 114,000; Full time

Job summary

Charter Communications, operating as Spectrum, is seeking a store leader to guide a sales and service team in a fast-paced retail environment.

You'll coach staff, drive sales and customer satisfaction, manage scheduling, inventory and merchandising, and ensure compliance with policies while delivering an outstanding in-store experience across locations.

Strong communication and coaching skills are essential to motivate performance and retain top talent.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1-3+ years of management in sales or customer service retail environment.
• Ability to read, write and speak English; strong interpersonal and presentation skills.

Responsibilities

• Lead and motivate a sales team to exceed goals and maintain a clean store.
• Retain customers by building relationships and resolving escalations.
• Ensure store aligns with Spectrum brand and delivers customer care.
• Oversee scheduling, staffing, inventory, and merchandising to minimize losses.
• Onboard, train, and coach top talent daily.

Skills

Leadership

Communication

Coaching

Customer service

Training

Scheduling

Change management

Tech-savvy

Education

Bachelor's degree or equivalent

Tools

POS systems

CRM software

MS Office

Job description

Charter Communications, operating as Spectrum, is seeking a store leader to guide a sales and service team in a fast-paced retail environment.

You'll coach staff, drive sales and customer satisfaction, manage scheduling, inventory and merchandising, and ensure compliance with policies while delivering an outstanding in-store experience across locations.

Strong communication and coaching skills are essential to motivate performance and retain top talent.