Retail Store Manager: Lead Sales & Customer Experience

Woodwind & Brasswind; Burleson (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

401K with company match

Mental health support

Paid sick/holiday/vacation

Employee discount program

Tuition reimbursement

Job summary

Music & Arts, part of the Guitar Center enterprise, seeks a Retail Store Manager to lead day-to-day sales and operations while delivering excellent customer service. You will coach the sales team, ensure product availability, and manage payroll, hiring and training.

Additionally, you will promote the Music & Arts lesson program and support teachers. The role emphasizes strong customer focus and operational excellence, with comprehensive benefits for full-time staff.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• 3-5 years retail experience preferred.
• Musical experience or interest is a plus.

Responsibilities

• Manage Sales team by coaching, counseling, advice, support and motivation to meet sales objectives.
• Stay current on financial data, inventory, and statistics.
• Ensure all store products are available and displayed properly.
• Oversee payroll, recruiting, hiring and training of store staff.
• Execute daily operational tasks for accounts assigned (institutional sales/rental).
• Promote Music & Arts lesson program and assist teachers.
• Provide outstanding customer service to every customer.
• Perform additional duties as assigned.

Skills

Staff coaching

Customer service

Sales management

Payroll management

Hiring & training

Inventory management

Visual merchandising

Education

High School Diploma or Equivalent

Job description

Music & Arts, part of the Guitar Center enterprise, seeks a Retail Store Manager to lead day-to-day sales and operations while delivering excellent customer service. You will coach the sales team, ensure product availability, and manage payroll, hiring and training.

Additionally, you will promote the Music & Arts lesson program and support teachers. The role emphasizes strong customer focus and operational excellence, with comprehensive benefits for full-time staff.