Retail Store Manager: Lead, Develop & Delight Customers

Apple; Dallas (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

Apple Store Manager in Dallas leads, coaches, and develops a team to deliver exceptional customer experiences across the store. You actively participate in Floor Leadership with team members to meet performance goals and business priorities.

You drive store performance through operational strategies, recruit and train staff, and uphold Apple values of inclusion and diversity while ensuring a safe, respectful environment.

Qualifications

• Be available to work a schedule based on business needs, including nights, weekends, and holidays.
• Be proficient in written and spoken English.
• Have experience leading others in retail or a related field.

Responsibilities

• Lead and develop a team to learn, grow, and achieve performance goals.
• Assist with recruiting, training, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership to deliver exceptional customer service.
• Address customer and team member concerns and escalate when needed.
• Drive store performance by planning and executing operational strategies.
• Maintain policies and protect assets and confidential information.

Skills

Team leadership

Retail leadership

Customer service

Job description

Apple Store Manager in Dallas leads, coaches, and develops a team to deliver exceptional customer experiences across the store. You actively participate in Floor Leadership with team members to meet performance goals and business priorities.

You drive store performance through operational strategies, recruit and train staff, and uphold Apple values of inclusion and diversity while ensuring a safe, respectful environment.