Retail Store Manager in Training – Lead & Serve

Hibbett, Inc.; Durham (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Durham, NC, is seeking a Manager in Training to support the Store Manager across daily operations and sales initiatives in a fast-paced retail environment.

You will develop product knowledge across departments and promote store promotions while delivering outstanding customer service to help attract and retain customers. In this role you will assume store supervision in the Store Manager’s absence, help with inventory control, merchandising, scheduling, and adherence to

Qualifications

• Experience in retail, footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure department responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager responsibilities.
• Deliver extraordinary customer service, assist customers entering the store and during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all company policies, procedures and standards from manuals and memos.
• Protect assets and financial information by ensuring internal controls and reporting any fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Teamwork

Fast-paced environment

Self-starter

Job description

Hibbett Retail, Inc. in Durham, NC, is seeking a Manager in Training to support the Store Manager across daily operations and sales initiatives in a fast-paced retail environment.

You will develop product knowledge across departments and promote store promotions while delivering outstanding customer service to help attract and retain customers. In this role you will assume store supervision in the Store Manager’s absence, help with inventory control, merchandising, scheduling, and adherence to