Retail Store Manager I: Lead Sales & Service Excellence

FedEx Office and Print Services; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

FedEx Office and Print Services in Pittsburgh is seeking a Store Manager I/II to lead daily store operations, coach a team, and drive sales while ensuring exceptional customer experiences. This hands-on role combines supervision with hands-on task execution.

You will manage financials, safety, scheduling, and compliance, while building strong customer relationships and developing a high-performing team for future growth.

Qualifications

• Associates degree or some college preferred.
• High school diploma or GED required.
• 2+ years of related experience; prior supervisory experience preferred.
• Proficient in Microsoft Office: Word, PowerPoint, Outlook and Excel.

Responsibilities

• Coach and develop team members and support company goals.
• Drive store sales and deliver customer experience.
• Manage store operations, financials, safety, and compliance.
• Prepare accounts receivable, inventory reports, and daily sales recaps.
• Schedule and supervise staff to meet business needs.
• Maintain quality and continuous improvement initiatives.

Skills

Supervisory experience

Education

Associates degree or some college

High school diploma or GED

Tools

Microsoft Office

Job description

FedEx Office and Print Services in Pittsburgh is seeking a Store Manager I/II to lead daily store operations, coach a team, and drive sales while ensuring exceptional customer experiences. This hands-on role combines supervision with hands-on task execution.

You will manage financials, safety, scheduling, and compliance, while building strong customer relationships and developing a high-performing team for future growth.