Store Manager II - Lead Sales & Ops Excellence

FedEx Office and Print Services; Holland (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

FedEx Office and Print Services in the United States is seeking a Store Manager I/II to lead store operations, drive sales, and deliver exceptional customer experiences. You will coach a team, manage day-to-day tasks, and ensure compliance with policies while building a strong, service-driven environment.

The role emphasizes hands-on supervisory duties, business ownership in store performance, and development of staff for higher-volume leadership opportunities.

Qualifications

• Associates degree or some college preferred.
• High school diploma or GED required.
• 2+ years of related experience; prior supervisory experience preferred.

Responsibilities

• Model FedEx Office values to customers and team members.
• Coach and train your team and ensure they have the tools and information needed to support company goals and perform their jobs.
• Understand and execute all operational and store sales activities to exceed financial and customer targets.

Skills

Supervisory experience

Customer service

Education

Associates Degree or some college

High school diploma or GED

Tools

Microsoft Office suite (Word, PowerPoint, Outlook, Excel)

Job description

FedEx Office and Print Services in the United States is seeking a Store Manager I/II to lead store operations, drive sales, and deliver exceptional customer experiences. You will coach a team, manage day-to-day tasks, and ensure compliance with policies while building a strong, service-driven environment.

The role emphasizes hands-on supervisory duties, business ownership in store performance, and development of staff for higher-volume leadership opportunities.