Retail Store Manager I: Elevate Service & Operations

State of New Hampshire; Salem (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

State of New Hampshire, NH Liquor & Wine Outlets in Salem, NH, seeks a Retail Store Manager I for full-time supervision of a store. You will lead staff, manage daily operations, and ensure top-notch customer service while handling merchandising, banking deposits, and inventory control.

Minimum qualifications include a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 60 pounds. Schedule includes day, evening, and weekend hours.

Qualifications

• Equivalent combination of 1 year of education and experience after completion of high school.
• License/Certification: Valid driver's license.
• Must be able to lift up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
• Must be able to work a schedule that includes day, evening, and weekend hours.

Responsibilities

• Provides exceptional customer service by building a loyal customer base.
• Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level.
• In a large volume store, works under the general supervision of a Retail Store Manager II and up, in assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits and taking inventory.
• Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.
• Accounts for stock and maintains proper inventory levels including anticipating sale items as necessary.
• Calculates sales transactions and prepares and makes bank deposits.
• Reviews and interprets computer print outs and makes recommendations to the Store Manager.
• Supervises and provides guidance to store personnel in the performance of their duties.
• Serves in the capacity of a Retail Salesperson when not assisting the Store Manager.
• Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time.
• On occasion is assigned to work in other stores requiring travel to store locations.
• In addition, applicants are subject to a criminal background check and reference check.

Skills

Customer service

Retail supervision

Cash handling

Public contact

Education

High school diploma or equivalent

Job description

State of New Hampshire, NH Liquor & Wine Outlets in Salem, NH, seeks a Retail Store Manager I for full-time supervision of a store. You will lead staff, manage daily operations, and ensure top-notch customer service while handling merchandising, banking deposits, and inventory control.

Minimum qualifications include a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 60 pounds. Schedule includes day, evening, and weekend hours.