RETAIL STORE MANAGER I -

The State of New Hampshire; Manchester (NH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

State health benefits

Retirement plan

Dental plan

Flexible schedules

Life insurance

Wellness program

Job summary

State of New Hampshire Liquor Commission in Manchester, NH is seeking a Retail Store Manager I to supervise operations, ensure excellent customer service, and maximize store performance. This full-time role requires lifting, flexible hours, and travel to other locations as needed.

The position includes wage: USD 17.81–23.39 per hour, comprehensive health benefits, retirement plans, and paid holidays. Work history in retail/cash handling is valued.

Qualifications

• 1 year of education and/or experience after high school.
• Valid driver’s license.
• Ability to lift up to 60 pounds (case loads) and 25 pounds routinely.
• Availability for day, evening, and weekend hours.
• Background and reference checks required.

Responsibilities

• Provides exceptional customer service by building a loyal customer base, enhancing customer relations and the reputation of the NH Liquor Commission and the State of New Hampshire.
• Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level.
• In a large volume store, works under the general supervision of a Retail Store Manager II and up, assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits, and taking inventory.
• Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.
• Accounts for stock and maintains proper inventory levels, including anticipating sale items as necessary.
• Calculates sales transactions and prepares and makes bank deposits.
• Reviews and interprets computer print-outs and makes recommendations to the Store Manager.
• Supervises and provides guidance to store personnel in the performance of their duties.
• Serves in the capacity of a Retail Salesperson when not assisting the Store Manager.
• Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time.
• On occasion is assigned to work in other stores requiring travel to store locations.

Skills

Customer service

Retail experience

Cash handling

Education

High school diploma or equivalent

Job description

RETAIL STORE MANAGER I – #31 (Job ID: 53868)

State of New Hampshire—Liquor Commission

FULL-TIME
LOCATION: Manchester, NH
POSITION #14088
SOC 41, Band 3
EOE
TDD Access: Relay NH1-800-735-2964

JOB SUMMARY

To perform routine supervisory duties in assisting with the operation of a New Hampshire retail outlet store, ensuring exceptional customer service satisfaction, maximizing profits, and implementing and following all New Hampshire Liquor Commission rules and policies.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

• Equivalent combination of 1 year of education and experience after completion of high school.
• Valid driver’s license.
• Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
• Must be able to work a schedule that includes day, evening, and weekend hours.
• Background checks: criminal background check and reference check.

TRAINEE OPTION

Not applicable.

PREFERRED QUALIFICATIONS

• One year of experience in a public contact, retail store, cash-handling position.

RESPONSIBILITIES

• Provides exceptional customer service by building a loyal customer base, enhancing customer relations and the reputation of the NH Liquor Commission and the State of New Hampshire.
• Acts as a store manager in a low volume retail environment and supervises store personnel up to the Retail Salesperson III level.
• In a large volume store, works under the general supervision of a Retail Store Manager II and up, assisting with managing daily store operations such as opening and closing the store, setting up merchandising displays and equipment, making deposits, and taking inventory.
• Provides routine training and guidance necessary to the operation of state liquor stores to all store employees.
• Accounts for stock and maintains proper inventory levels, including anticipating sale items as necessary.
• Calculates sales transactions and prepares and makes bank deposits.
• Reviews and interprets computer print-outs and makes recommendations to the Store Manager.
• Supervises and provides guidance to store personnel in the performance of their duties.
• Serves in the capacity of a Retail Salesperson when not assisting the Store Manager.
• Supervises all employees and has the ability to fill in for a higher-level Store Manager for short periods of time.
• On occasion is assigned to work in other stores requiring travel to store locations.

SALARY & COMPENSATION

• USD $17.81/hour - $23.39/hour
• State-paid health benefits: choice of HMO or POS Medical and Prescription Drug Plans (value varies with plan).
• Employee retirement: 12.87% of pay.
• Dental Plan at minimal cost ($500–$1,800 value).
• Flexible Spending healthcare and childcare reimbursement accounts.
• State-defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance with flexible schedules, paid holidays and generous leave plan.
• $50,000 state-paid life insurance plus additional low-cost group life insurance.
• Incentive-based Wellness Program (ability to earn up to $500).

ADDITIONAL INFORMATION

• Full-time vacancy for a Retail Store Manager I.
• Internal note: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
• For further information please contact [e-mail].

EOE