Retail Store Manager - Growth, Monthly Bonus & Discounts

Wild Bill’s Tobacco; Traverse City (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Merchandise discounts

Development opportunities

Monthly bonus

Job summary

Wild Bill’s Tobacco in Traverse City, MI is seeking a Retail Store Manager to oversee daily operations, staff performance, inventory control, and store finances while delivering exceptional customer service.

You will recruit and train team members, set sales goals, monitor performance, and implement promotions to drive traffic and revenue. Flexibility for weekends and holidays is required as the business operates across extended hours.

Qualifications

• Written and verbal communication skills are essential.
• Leadership experience is required for managing staff.
• Customer service excellence is expected for interactions with customers.

Responsibilities

• Recruit, interview, select and retain top talent.
• Motivate, coach, develop, lead, and train the store staff continuously.
• Develop team product knowledge to become the experts.
• Meet or exceed sales goals through team development and selling skills.
• Manage and supervise a team, including scheduling and performance management.
• Enforce company policies and procedures.
• Communicate priorities and sales-driving information to staff.
• Maintain a clean, safe environment following health and sanitation procedures.
• Ensure proper stock levels and handle product ordering.
• Build relationships with customers and suggest products.
• Oversee store operations, including cash handling and deposits.
• Develop plans to maximize sales and drive performance.
• Identify opportunities and work with District Manager on improvements.
• Stay updated with corporate directives and promotions.

Skills

Written communication

Leadership

Customer service

Microsoft Office

Store operations

Basic math

Education

High school diploma

Job description

Wild Bill’s Tobacco in Traverse City, MI is seeking a Retail Store Manager to oversee daily operations, staff performance, inventory control, and store finances while delivering exceptional customer service.

You will recruit and train team members, set sales goals, monitor performance, and implement promotions to drive traffic and revenue. Flexibility for weekends and holidays is required as the business operates across extended hours.