Retail Store Manager - Growth, Leadership & Mission

Goodwill Industries of Southwest Florida; Fort Myers (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

PTO & Holidays

403(b) Plan

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Store Manager to oversee all aspects of store operations, including financial performance, staff development, merchandising, customer service, mission integration, and compliance with company policies and procedures. This leadership role drives revenue, expense, and profit goals while maintaining a safe, productive, and customer-focused environment.

The Store Manager recruits and coaches staff, delivers training, ensures policy adherence, and

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum of two years of retail sales experience.
• Minimum of two years of management or supervisory experience.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Oversee all aspects of store operations, including financial performance and staff development.
• Lead merchandising, customer service, mission integration, and policy compliance.
• Develop annual sales, expense, and profit budgets and monitor KPIs.
• Provide coaching, conduct performance reviews, and run weekly trainings.
• Ensure safety, staffing coverage, and adherence to loss prevention.

Skills

Leadership

Staff Development

Customer Service

Merchandising

Budgeting

Education

High School Diploma

College Degree Preferred

Tools

POS Systems

Cash Handling

MS Excel

Job description

Goodwill Southwest Florida is seeking a Retail Store Manager to oversee all aspects of store operations, including financial performance, staff development, merchandising, customer service, mission integration, and compliance with company policies and procedures. This leadership role drives revenue, expense, and profit goals while maintaining a safe, productive, and customer-focused environment.

The Store Manager recruits and coaches staff, delivers training, ensures policy adherence, and