Retail Store Manager — Elevate Customer Experience

Lex; Sacramento (CA); On-site; USD 53,000 - 88,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Retirement benefits

Stock programs

Educational reimbursement

Relocation assistance

Product discounts

Job summary

Apple Store Manager leads, coaches, and develops a team delivering exceptional customer experiences. You actively participate in customer interactions with the team across the store to meet performance goals and store priorities.

You drive store performance by planning and executing operational strategies, recruiting and training a diverse, high-performing team, and upholding Apple’s values of inclusion and service.

Qualifications

• Experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering team members to learn, grow, and achieve goals.
• Actively participate in Floor Leadership, interacting with team members and customers to meet priorities.
• Address customer and team member concerns, escalating as needed with leadership and People partners.
• Drive business priorities by planning and executing operational strategies within areas of responsibility.
• Maintain company policies and protect assets including confidential information.
• Contribute to an inclusive environment and demonstrate inclusive leadership daily.

Skills

Team leadership

Retail experience

English proficiency

Job description

Apple Store Manager leads, coaches, and develops a team delivering exceptional customer experiences. You actively participate in customer interactions with the team across the store to meet performance goals and store priorities.

You drive store performance by planning and executing operational strategies, recruiting and training a diverse, high-performing team, and upholding Apple’s values of inclusion and service.