Retail Store Manager: Elevate Customer Experience

Bass Pro Shops; Rapid City (SD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid holidays

Paid vacation

Job summary

Bass Pro Shops in Rapid City, SD is seeking an experienced Retail Manager to supervise one or more Sales Departments, overseeing merchandising, inventory control, pricing and customer service. You will lead staff, participate in interviews, coordinate training, and ensure a high quality shopping experience.

The role requires 3–5 years of retail management experience, strong analytical and interpersonal skills, and the ability to work closely with corporate guidelines to implement store plans and

Qualifications

• Minimum 3–5 years in Retail Management.
• Experience hiring, training, and evaluating staff.
• Strong focus on customer service and store presentation.

Responsibilities

• Supervise one or more Sales Departments and ensure excellent customer service.
• Lead staff selection, training coordination, and performance management.
• Maintain planograms, pricing, and execution of sales plans as directed by the company.
• Resolve customer and staff issues and drive a team-oriented culture.

Skills

Customer service

Leadership

Staff development

Financial acumen

Communication

Team building

Tools

POS systems

Inventory management systems

Excel/Spreadsheets

Job description

Bass Pro Shops in Rapid City, SD is seeking an experienced Retail Manager to supervise one or more Sales Departments, overseeing merchandising, inventory control, pricing and customer service. You will lead staff, participate in interviews, coordinate training, and ensure a high quality shopping experience.

The role requires 3–5 years of retail management experience, strong analytical and interpersonal skills, and the ability to work closely with corporate guidelines to implement store plans and