Retail Store Manager – Elevate Customer Experience

basspro; Tacoma (WA); On-site; USD 61,000 - 76,000; Full time

Benefits offered by this job

Discount on merchandise

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Tacoma, WA seeks an experienced Retail Manager to lead one or more Sales Departments, drive financial plans, and supervise staff. This role requires at least 3–5 years in retail management, with responsibilities including hiring, training, scheduling, and ensuring exceptional customer service.

The position involves opening/closing duties, planogram maintenance, and promoting programs like CLUB Membership.

Qualifications

• Minimum 3–5 years in Retail Management.
• Experience with staffing, interviewing and performance appraisals.
• Ability to manage schedules, coaching and customer relations.

Responsibilities

• Supervise sales departments and ensure service excellence.
• Open/Close the store and manage store operations.
• Maintain planograms and pricing as directed by the Corporate Office.
• Recruit, train, and evaluate staff; schedule and coach teams.
• Resolve customer and associate issues to ensure a legendary experience.

Skills

Retail Management

Customer Service

Staff Development

Inventory Control

Merchandise Planning

Team Leadership

Tools

POS Systems

MS Office

Inventory Management Systems

Job description

Bass Pro Shops in Tacoma, WA seeks an experienced Retail Manager to lead one or more Sales Departments, drive financial plans, and supervise staff. This role requires at least 3–5 years in retail management, with responsibilities including hiring, training, scheduling, and ensuring exceptional customer service.

The position involves opening/closing duties, planogram maintenance, and promoting programs like CLUB Membership.