Softlines Retail Manager — Customer Experience Leader

Bass Pro Shops; Victor (ID); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Idaho is seeking a Retail Manager to supervise one or more Sales Departments, oversee merchandise presentation, inventory control, pricing, and customer service.

You will open and close the store, oversee staffing and development, and ensure adherence to company policies while delivering a legendary customer experience.

Minimum 3-5 years in retail management required; strong analytical, interpersonal, and leadership skills; starting pay range posted: $62,353.20–$68,200.00.

Qualifications

• Minimum 3-5 years in Retail Management.
• Experience supervising one or more Sales Departments.
• Ability to read and analyze reports and write business correspondence.

Responsibilities

• Supports world class customer service and a pleasant shopping experience.
• Meets or exceeds all financial plans as set by the Company.
• Executes all Sales plans as directed by the Company.
• Opens and Closes the Store.
• Obtains Manager on Duty responsibilities.
• Maintains planograms as set by Corporate Office.
• Staff the Departments with service oriented associates and coordinates training.
• Resolves customer and associate issues.
• Provides a legendary experience by assisting customers in making buying decisions.

Skills

Customer service

Sales planning

Staff development

Interpersonal skills

Budgeting

Planograms

Coaching

Tools

POS systems

Inventory management

Spreadsheets

Word processing

Job description

Bass Pro Shops in Idaho is seeking a Retail Manager to supervise one or more Sales Departments, oversee merchandise presentation, inventory control, pricing, and customer service.

You will open and close the store, oversee staffing and development, and ensure adherence to company policies while delivering a legendary customer experience.

Minimum 3-5 years in retail management required; strong analytical, interpersonal, and leadership skills; starting pay range posted: $62,353.20–$68,200.00.