Retail Store Manager - Elevate Customer Experience

Framebridge; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

Retirement savings plan 401K

Bonus potential

Job summary

Framebridge is seeking a Retail Store Manager for our SOHO location in New York. The ideal candidate will have at least 3 years of experience managing in a customer service environment, with a passion for building and leading high-performing teams. Responsibilities include delivering exceptional customer service, recruiting and training staff, and collaborating with manufacturing for seamless operations.

Join us in delivering high-quality custom products while ensuring customer satisfaction and operational excellence at Framebridge.

Qualifications

• Minimum of 3 years experience as a Store Manager in a customer-facing sales or hospitality setting.
• Demonstrated ability to build and lead a high-performing retail team.
• Strong analytical and problem-solving skills.

Responsibilities

• Set the standard of offering exceptional customer service.
• Recruit, interview, hire, onboard, and train retail team members.
• Develop and improve operational activities in retail stores.
• Coordinate in-store events with the marketing team.

Skills

Customer service management

Leadership

Communication skills

Analytical skills

Education

Degree in art, design, marketing or relevant fields

Job description

Framebridge is seeking a Retail Store Manager for our SOHO location in New York. The ideal candidate will have at least 3 years of experience managing in a customer service environment, with a passion for building and leading high-performing teams. Responsibilities include delivering exceptional customer service, recruiting and training staff, and collaborating with manufacturing for seamless operations.

Join us in delivering high-quality custom products while ensuring customer satisfaction and operational excellence at Framebridge.