Retail Store Manager: Commission + Growth Perks

FirstCash; Austin (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Tuition reimbursement

Earned Wage Access

401k program

Paid vacation

Job summary

FirstCash in Austin, TX is seeking a Retail Assistant Store Manager with at least six months of management experience. You will oversee daily store operations, develop staff, drive customer satisfaction, and work with a team to meet financial goals.

This role offers an hourly wage plus commission and a structured benefits package including medical, dental, vision, paid vacation, Earned Wage Access, and 401k options.

Qualifications

• Must be willing and able to perform duties and tasks for extended periods of time.
• Must be willing and able to lift up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and to become firearms certified.

Responsibilities

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including, but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.

Job description

FirstCash in Austin, TX is seeking a Retail Assistant Store Manager with at least six months of management experience. You will oversee daily store operations, develop staff, drive customer satisfaction, and work with a team to meet financial goals.

This role offers an hourly wage plus commission and a structured benefits package including medical, dental, vision, paid vacation, Earned Wage Access, and 401k options.