Retail Store Manager – Commission & Growth Path

GP Mobile; Montgomery (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay plus commission

Medical, dental and vision benefits

401K Plan

Generous paid time-off

Phone service discounts

Advancement opportunities

Job summary

Luna Wireless is seeking a Retail Store Manager to lead a T-Mobile retail store with focus on team leadership, hiring, scheduling, training, marketing, and loss prevention. You’ll drive store operations, sales, and customer experience in a fast-paced environment.

Responsibilities include coaching, staffing, budgeting, and ensuring monthly KPIs are met while maintaining a welcoming, inclusive store. 2-4 years retail management and high school diploma required; bachelor’s preferred.

Qualifications

• 2 years wireless retail experience, high volume preferred.
• Bachelor’s degree, preferred.
• 2-4 years Management experience in retail sales (Required).
• 2-4 years Sales & sales management experience (Required).
• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.

Responsibilities

• Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
• Always maintain a neat clean organized store environment.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
• Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
• Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment.
• Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
• Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined, monthly success measurements.
• Meet or exceed sales goals for the store.

Skills

Communication

Microsoft Office

Store Management

Store Operations

Customer Service

Education

High School Diploma or GED

Bachelor’s degree, preferred

Job description

Luna Wireless is seeking a Retail Store Manager to lead a T-Mobile retail store with focus on team leadership, hiring, scheduling, training, marketing, and loss prevention. You’ll drive store operations, sales, and customer experience in a fast-paced environment.

Responsibilities include coaching, staffing, budgeting, and ensuring monthly KPIs are met while maintaining a welcoming, inclusive store. 2-4 years retail management and high school diploma required; bachelor’s preferred.