Retail Store Manager: Build Teams, Elevate Customer Experience

Ollie's Bargain Outlet; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Meds/Dental/Vision

401K match

Career growth

Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet in Richmond, VA is seeking an experienced Retail Store Manager to lead an Associate team and drive exceptional customer experiences.

You will oversee sales and profit goals, payroll budgets, and store operations, while coaching staff and maintaining security. The role requires a high school diploma, 3+ years retail management, and a flexible schedule including evenings and weekends.

Qualifications

• High School diploma or equivalent.
• Minimum of 3 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Responsibilities

• Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
• Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
• Maintains proper security of the store location and all company assets.

Skills

Retail management

Team leadership

Scheduling

Education

High School diploma

Job description

Ollie’s Bargain Outlet in Richmond, VA is seeking an experienced Retail Store Manager to lead an Associate team and drive exceptional customer experiences.

You will oversee sales and profit goals, payroll budgets, and store operations, while coaching staff and maintaining security. The role requires a high school diploma, 3+ years retail management, and a flexible schedule including evenings and weekends.