Retail Store Manager: Lead Customer Experience & Growth

Ollie; Manassas (VA); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with match

Associate discount

Bonus program

Job summary

Ollie’s Bargain Outlet is seeking a Retail Store Manager in Manassas, VA to lead the store’s operations and teams. You will oversee sales and profits, payroll budgets, store banking, shrink reduction, and other strategic initiatives to drive performance.

The role emphasizes Ollie’s core values—teamwork, caring, value obsession, commitment, growth, and authenticity—while delivering exceptional customer experiences and merchandising excellence.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years retail management experience with a mid to large size retailer.
• Ability to work evenings, weekends, and holiday seasonal shifts.
• Must have a valid driver's license.

Responsibilities

• Provides the financial oversight of all sales and profit goals including payroll budgets, expenses, store banking, shrink reduction and other key initiatives.
• Demonstrates Ollie’s customer service behaviors in interactions with associates and customers.
• Executes merchandising, store standards, seasonal transitions, and inventory processes to meet goals.
• Acts as a talent grower by coaching, training, evaluating, and scheduling store associates.
• Maintains security of the store location and assets.

Skills

Retail management experience

Schedule flexibility

Driver's license

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet is seeking a Retail Store Manager in Manassas, VA to lead the store’s operations and teams. You will oversee sales and profits, payroll budgets, store banking, shrink reduction, and other strategic initiatives to drive performance.

The role emphasizes Ollie’s core values—teamwork, caring, value obsession, commitment, growth, and authenticity—while delivering exceptional customer experiences and merchandising excellence.