Retail Store Manager: Lead Merch & Customer Experience

Ollie's Bargain Outlet; Hendersonville (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

20% Associate discount

Bi-annual & annual bonus program

401K with company match

Medical, Dental, Vision & RX coverage

Job summary

Ollie's Bargain Outlet is seeking a Store Manager to lead our retail operation and build a dedicated Associate team focused on merchandising and exceptional customer experiences. You will drive sales, manage payroll budgets, and ensure store standards and security.

This role requires 3+ years of retail management, flexibility to work evenings and weekends, and a valid driver's license. Ollie's emphasizes its values and growth opportunities within a fast-growing company.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years' retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver's license.

Responsibilities

• Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie's Operations leadership.
• Demonstrates Ollie's "Yes I Care, Yes I Can" behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
• Is a "talent grower" who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
• Maintains proper security of the store location and all company assets.

Skills

Team leadership

Customer service

Budgeting

Scheduling

Education

High School diploma

Job description

Ollie's Bargain Outlet is seeking a Store Manager to lead our retail operation and build a dedicated Associate team focused on merchandising and exceptional customer experiences. You will drive sales, manage payroll budgets, and ensure store standards and security.

This role requires 3+ years of retail management, flexibility to work evenings and weekends, and a valid driver's license. Ollie's emphasizes its values and growth opportunities within a fast-growing company.