Retail Store Manager

Jobvite, Inc.; Palo Alto (CA); On-site; USD 77,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

FSA options for Medical & Dependent/Co

Paid Time off & Holidays

401(k) with match

Life Insurance & AD&D

Long Term Disability Insurance

Employee Discount

Job summary

FASHIONPHILE is seeking a Store Manager for our Palo Alto, CA location. You will lead the local store staff, supervise daily operations, mentor the team, and drive sales while ensuring exceptional client service.

Responsibilities include recruiting, training, and performance management, as well as operating cross-departmental support and process improvements to achieve growth. Experience with luxury products is preferred.

Qualifications

• 2+ years of experience effectively leading employees in a retail environment.
• Ability to learn and be coached as a new leader (recruiting, performance management, goal setting).
• Knowledge of high-end luxury products and accessories.
• Highly organized with focus on execution and problem-solving.

Responsibilities

• Maintain and improve store operations to achieve high client service and drive sales.
• Support day-to-day store operations including client interaction and procurement.
• Recruit, hire, train, and retain staff through standardized interviews and coaching.
• Influence the team to be results-driven and goal-oriented.
• Become a subject matter expert to share knowledge and foster growth.

Skills

Retail leadership

Staff coaching

Client service

Organized execution

Adaptability

Job description

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

We are looking for a Store Manager for our brand new Palo Alto, CA location! In this role, you will be the direct leader of the local store staff, ensuring day-to-day direct supervision, mentoring, driving sales, along with operations. Responsibilities include:

• Maintain and consistently seek ways to improve on operating an efficient and high-functioning store, ensuring that the team is meeting a high standard of client service while driving sales.
• Support day-to-day operations of the store, including client interaction, procurement, and cross-departmental support whenever needed.
• Recruit, hire, train, and retain staff through standardized interviews, upskilling/ cross-training, and performance management.
• Influence the team to be a results-driven environment where they feel supported to accomplish sales goals.
• Become a subject matter expert on all areas of the business to support knowledge sharing and innovative ideas for growth.

What We’re Looking For:

• 2+ years of experience effectively leading employees in a retail environment
• Ability to learn and be coached as a new leader (recruiting, performance management, goal setting for self and team)
• A true passion for helping high-end clients through an elevated and professional approach
• Knowledge of high-end luxury products and accessories
• Highly organized with focus on execution, problem-solving and improving processes
• Ability to think critically and adapt quickly in a flexible environment

What We Offer:

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long Term Disability Insurance
• Employee Discount

Compensation:
Our Target Hiring Range for this position is $77,000 - $83,000 in our Palo Alto, CA FASHIONPHILE location. Please note that this range is based on work location, experience, and alignment to requirements of the role.