Retail Store Manager

Jobtailor; Milpitas (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

AT&T is seeking a Retail Store Manager to oversee daily store operations and lead a team to achieve sales goals. You will manage merchandising, product launches, and promote AT&T products while delivering an extraordinary customer experience.

Ideal candidates bring strong communication and leadership, 3+ years in sales/customer service in telecom, and proven team development. Evening/weekend availability and 40 hours/week required.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Ability to work evening and weekend hours.
• 40 weekly hours.

Responsibilities

• Oversee all aspects of the daily operation of a retail store.
• Manage and develop a team.
• Handle merchandising and product launches.
• Meet and exceed sales objectives.
• Ensure customers receive an extraordinary experience with AT&T products and services.
• Perform outreach and promotional activities, including off-site events as needed.
• Coach retail sales consultants to meet sales and service goals.
• Collaborate with key stakeholders on initiatives beyond store walls.

Skills

Sales Management

Leadership

Communication

Team Development

Customer Experience

Telecommunications Knowledge

Analytical Skills

Problem-Solving

Evening/Weekend Availability

Stakeholder Collaboration

Tools

AT&T Mobility Systems

Job description

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Handle merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach retail sales consultants to meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• Ability to collaborate with key stakeholders on initiatives beyond store walls
• Ability to work evening and weekend hours
• 40 weekly hours

Core Competencies

Demonstrates strong leadership and communication skills while managing retail operations and driving sales performance. Possesses expertise in customer experience, team development, and familiarity with telecommunications industry trends and systems.

Highest-signal resume keywords

• Retail Management
• Sales Objectives Achievement
• Team Development
• Customer Experience Enhancement
• Telecommunications Industry Knowledge

ATS Optimization Keywords

Hard Skills

• Sales Management
• Merchandising
• Product Launches
• Analytical Skills
• Problem-Solving Skills

Soft Skills

• Excellent Communication
• Leadership Skills
• Collaboration

Industry Keywords

• Telecommunications
• Wireless Terminology
• Industry Trends

Tools & Technologies

• AT&T Mobility Systems