Retail Store Manager

Jobtailor; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Jobtailor in Charlotte, NC is seeking an experienced Store Manager to lead daily retail operations and drive sales performance. You will manage and develop a high-performing team, coordinate merchandising and product launches, and ensure every customer interacts with our brand through exceptional service.

The role emphasizes strong leadership, strategic planning, and collaboration with cross-functional stakeholders to implement initiatives beyond the store walls.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Oversee merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to ensure they meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Skills

Communication

Leadership

Sales experience

Customer experience

Management experience

Planning & analysis

Problem solving

Wireless industry knowledge

Job description

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Oversee merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach a team of retail sales consultants to ensure they meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• Ability to collaborate with key stakeholders on initiatives beyond store walls

Core Competencies

Demonstrates strong leadership and communication skills while managing retail operations and a sales team. Proficient in planning, problem-solving, and familiar with telecommunications industry trends and systems.

Highest-signal resume keywords

• Retail Management
• Sales Objectives Achievement
• Team Development
• Customer Experience Enhancement
• Telecommunications Industry Knowledge

ATS Optimization Keywords

Soft Skills

• Excellent Communication Skills
• Leadership Skills
• Analytical Skills
• Problem-Solving Skills

Industry Keywords

• Wireless Terminology
• AT&T Mobility Systems
• Sales Experience
• Customer Experience
• Promotional Activities