Retail Store Manager

Jobtailor; Elk Grove (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in Elk Grove, CA is seeking a store leadership professional to oversee daily operations, develop a high-performing team, and ensure customers experience best-in-class service.

You will meet and exceed sales objectives, lead promotional activities and off-site events, and collaborate with stakeholders to drive growth and operational excellence. The role emphasizes training, mentoring staff, and delivering outstanding customer experiences in a dynamic retail environment.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience is required.
• Excellent communication and leadership skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects involved in the daily operation of a retail store.
• Manage and develop a team to ensure customers experience best-in-class services.
• Meet and exceed sales objectives while providing extraordinary customer experiences.
• Perform additional outreach and promotional activities, including off-site events as needed.
• Participate in best in class paid training to prepare for leadership success.

Skills

Leadership

Sales Management

Customer Experience

Team Development

Communication

Collaboration

Planning

Problem Solving

Wireless Terminology

Stakeholder Engagement

Tools

AT&T Mobility Systems

Job description

• Oversee all aspects involved in the daily operation of a retail store.
• Manage and develop a team to ensure customers experience best-in-class services.
• Meet and exceed sales objectives while providing extraordinary customer experiences.
• Perform additional outreach and promotional activities, including off-site events as needed.
• Participate in best in class paid training to prepare for leadership success.

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem‑solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Core Competencies

Demonstrates strong leadership and communication skills while managing retail operations and driving sales performance. Possesses expertise in customer experience management and familiarity with telecommunications industry trends and systems.

Highest-signal resume keywords

• Leadership Experience
• Sales Management
• Customer Experience
• Analytical Skills
• Wireless Terminology

ATS Optimization Keywords

Hard Skills

• Sales Objectives
• Retail Operations Management
• Promotional Activities
• Planning Skills
• Problem‑Solving Skills

Soft Skills

• Excellent Communication
• Team Development
• Collaboration

Industry Keywords

• Telecommunications
• Customer Experience
• Industry Trends

Tools & Technologies

• AT&T Mobility Systems