Retail Store Manager

Jobtailor; Hendersonville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

AT&T is seeking a seasoned Retail Store Manager to oversee daily operations, lead a high-performing team, and drive merchandising and product launches. You will focus on delivering exceptional customer experiences and achieving sales objectives in a dynamic telecommunications environment.

Responsibilities include conducting outreach events, coaching sales consultants, and collaborating with key stakeholders on initiatives beyond the store walls to expand reach and impact.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales or customer experience in telecommunications or related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Oversee merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach retail sales consultants to meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Skills

Sales Management

Merchandising

Analytical Skills

Problem-Solving

Planning

Tools

AT&T Mobility Systems

Job description

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Oversee merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach retail sales consultants to meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Requirements

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• Ability to collaborate with key stakeholders on initiatives beyond store walls

Core Competencies

Demonstrates strong leadership and communication skills while managing retail operations and driving sales performance. Possesses expertise in customer experience, team development, and familiarity with telecommunications industry trends and products.

Highest-signal resume keywords

• Retail Management
• Sales Objectives Achievement
• Team Development
• Customer Experience Enhancement
• Telecommunications Industry Knowledge

ATS Optimization Keywords

Hard Skills

• Sales Management
• Merchandising
• Analytical Skills
• Problem-Solving Skills
• Planning Skills

Soft Skills

• Excellent Communication
• Leadership Skills
• Collaboration

Industry Keywords

• Wireless Terminology
• Telecommunications
• Customer Experience
• Promotional Activities
• Stakeholder Collaboration

Tools & Technologies

• AT&T Mobility Systems