Retail Store Management Trainee - 2792

FirstCash, Inc.; Metairie (LA); On-site; USD 17,908 - 30,858; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision

Earned Wage Access

Unlimited Commission on Sales

Vacation and Sick Leave

Tuition Reimbursement

Employee Discounts

401k Enrollment

Pet Insurance

Job summary

FirstCash, Inc. is hiring a Retail Store Management Trainee in Metairie, Louisiana. This role is designed for those interested in fast-tracking into a Store Management position, requiring at least 1 year of retail management experience. The salary ranges from $13.00 to $22.40 per hour, with additional commission potential.

Responsibilities include managing store operations, staff training, and maximizing financial goals. Candidates should be able to lift up to 50 pounds and work a flexible schedule, including weekends.

Qualifications

• Minimum of 1 year retail management experience.
• Ability to lift/carry up to 50 pounds.
• Must be able to work a retail schedule including weekends and holidays.

Responsibilities

• Lead day-to-day operations alongside the Store Manager.
• Recruit and train new staff members.
• Analyze financial statements to drive profitability.
• Ensure customer satisfaction and employee engagement.

Skills

Retail Management

Cash Handling

Customer Service

Analytical Skills

Detail-Oriented

Education

High School Diploma or GED

Job description

Retail Store Management Trainee

Salary: $13.00 to $22.40 per hour.

This role is designed for external retail assistant managers and store managers interested in "fast-tracking" into a Store Management position. Requires a minimum of 1 year retail management experience.

Retail sales associates can earn up to 8% on transactions, which could average an additional $7.03 per hour on top of the hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required).
• Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second (2nd) day of employment.
• Unlimited commission above your hourly base rate.
• Vacation: 1 week after 6 months, 1 week after 1 year, and 2 weeks thereafter; adjusted for state/local requirements.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2‑5); 24 hours after 5 years; adjusted for state/local requirements.
• Employee discounts available from the first day of employment.
• Tuition Reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto‑enrollment in the FirstCash 401k program after 6 months.
• Access to the FirstCash Pet Insurance program.

Position Summary

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The role includes day‑to‑day operations, partnering with the Store Manager to lead and develop staff, recruiting top talent, maximizing financial goals, managing customer relations, and ensuring a customer‑centric environment. The position also analyzes store financial statements, commits to the company’s asset protection program, promotes the business, and targets new customer acquisitions.

Responsibilities

• Facilitate a customer‑centric environment by engaging customers in a friendly manner and rapidly addressing issues.
• Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, including counting cash and merchandise and ensuring all asset protection procedures are followed.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store (inventory, loan management, merchandising, store presentation, systems, and reporting).
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up to date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may be asked to assist a customer outside the building or retrieve products from exterior storage.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Must have flexibility to work a retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The commission incentive plan is proprietary. Store Manager Trainees have the potential to earn 2‑8% commission based on the gross profit of personal performance. More details are provided during the interview process.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

FirstCash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.