Retail Store Management Trainee - 2991

FirstCash, Inc.; Auburn (WA); On-site; USD 30,307 - 39,950; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and more

Earned Wage Access

Commission based on gross profit

Vacation benefits

401k program

Tuition reimbursement

Employee discounts

Pet Insurance

Job summary

FirstCash Holdings, Inc. is seeking a Retail Store Management Trainee in Auburn, WA.

The role targets external retail assistants and aims to fast-track into Store Management with a base hourly rate of $22.00–$29.00, plus commission on transactions and potential wage advances. Requires at least 6 months of store management experience, the ability to handle cash and firearms certification, and a flexible, multi-location work schedule.

Qualifications

• High school diploma or GED required or equivalent experience.
• Minimum 6 months of Store Management experience preferred.
• Must be able to work across multiple locations and flexible hours.

Responsibilities

• Lead day-to-day store operations and staff development.
• Monitor asset protection and cash handling procedures.
• Recruit and retain top talent; manage customer relations.
• Open/close store and protect assets; ensure merchandising standards.
• Drive profitability by reviewing financial statements and KPIs.
• Act as manager on duty in the Store Manager's absence.

Skills

Supervise others

Firearms certification

Cash handling

Multi-tasking

Detail oriented

Analytical skills

Independent work

Flexible schedule

Bilingual

Education

High School Diploma or GED

Equivalent experience

Tools

POS systems

Office machines

Job description

Position Overview

We are currently looking for the right Retail Store Management Trainee to join our Team! $22.00 to $29.00 per hour. This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. Minimum 1 year retail management experience. Our retail sales associates can earn up to 8% on transactions, which could average an additional $8.81 per hour on top of your hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week after completing one year of active employment and two weeks of vacation on each anniversary date thereafter (adjusted in accordance with state/local municipality requirements). 120 hours after five years.
• Sick/Personal: Eligible employees are granted 8 hours after 6 months of employment to be used before the first anniversary and 16 hours each anniversary thereafter (years 2‑5). 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year with FirstCash Education for full‑time employees meeting minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto‑enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The role is accountable for day‑to‑day operations, leading and developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing customer relations and satisfaction. The transitional trainee works with the Store Manager to analyze financial statements, manage asset protection, promote business, and target new customer acquisitions.

Responsibilities of a Store Management Trainee

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal‑setting.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees so they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings.
• Minimum age 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work at multiple locations as business needs dictate.
• Flexible retail schedule work including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are based on business needs and not guaranteed.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary. Store Manager Trainees have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Details will be provided during the interview process.

Earned Wage Access is a service provided by NetSpend; signup by employee is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age or older.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.